Privacy policy

1. Introduction

This Privacy Policy applies to the LED HISPANIA LIGHTING, S.L. (https://www.ledhispania.com), as well as the products and services that you can contract (collectively called “Services”). To this end, and in the conditions set forth in the Privacy Policy, LED HISPANIA LIGHTING, S.L. You will only be able to communicate your personal data to those companies that you trust, when this is necessary for the provision of external services to LED HISPANIA LIGHTING, S.L ..

This Privacy Policy may be modified but we will communicate it to you through the website or by other means so that you are aware of the modifications and continue using our “Services”. The fact of continuing to enjoy our “Services” after having communicated the changes to you, will mean that you agree with them, unless your express consent is necessary.

Who is responsible for the treatment of your personal data?

In accordance with the General Data Protection Regulation (RGPD) we inform you that the person responsible for the treatment of the personal data that you provide is LED HISPANIA LIGHTING, S.L. with address located at C / .FRAGUAS, 26 28923 ALCORCON (MADRID)

3.- For what purpose do we process your data?

At LED HISPANIA LIGHTING, S.L. We can process your personal data for the following purposes:

1.- Contact

Manage your personal data when you contact LED HISPANIA LIGHTING, S.L. through the contact form on our website https://www.ledhispania.com or when you send them to us for registration as a client. Likewise, your data will be processed in order to manage both the queries that you send us through the channels enabled for this purpose on our website and to be able to contact you for any matter arising from our commercial relationship.

2.- Telephone and email

Manage your query when you contact us, either by a query or by any other request you send us, by phone, email or by other electronic means.

3.- Customer Area Registration

Manage your registration as a Client, as well as other additional data that may be generated in order to manage the requests that you register through the Client Area of ​​the web or in any other way derived from your relationship with us.

4.- Contracting products and services

Manage the contracting of products and services, as well as subsequent data that may be derived from the relationship with LED HISPANIA LIGHTING, SL In the contracting procedure, you may request, among others, data regarding your bank account, which will be communicated to the entity that manages the collection. This request will be made for the main purpose of managing payment for the provision of services necessary to contract the product or service.

5.- Advertising of own products and services

LED HISPANIA LIGHTING, S.L. It can send you, both by post, email, SMS, WhatsApp and any other electronic means of communication, advertising both general and adapted to your characteristics, related to our own services.

6.- Data retention

As long as you have authorized it, LED HISPANIA LIGHTING, S.L. will keep your data once the contractual relationship has ended for the time strictly necessary and considered appropriate in case the business relationship is reactivated.

7.- Other channels

We may also contact you and collect your data through other channels such as telephone, email, apps owned by LED HISPANIA LIGHTING, S.L. or through social networks, in which case we will inform you about the purposes for which we will process your data, and we will request your consent in each of these channels.

8.- What data do we process and from what source are they obtained?

The data processed comes from:

Data provided by you, through the completion of forms for this purpose enabled on the web or by sending them by email.
Data derived from the provision of the service. This category includes browsing data through the public website or access to the Customer Area that you provide us indirectly and that are derived from the provision and maintenance of this activity.

Depending on the service, the data processed covers the following typology:

Identification data (eg, name, surname, identity document, postal address, email, telephone number, etc.)
Economic and operational data related to our contractual relationship for the provision of services.
Data on transactions in goods and services (eg payments for services performed).
Commercial information data (eg interests in products or services).

9.- What is the legal legitimacy for the treatment of your data?

The treatment of your data related to “Contact”, “Chat” and “Registration to the Client Area” and other communication channels at your disposal, are based on the maintenance of your request and, where appropriate, for the provision of services hired.

Likewise, the legal basis for the treatment of your data derived from the contracting, is the execution of the contract for the provision of services or products of LED HISPANIA LIGHTING, S.L. (according to the terms and conditions derived from the commercial relationship request).

The sending of advertising of own products may be based on the legitimate interest of LED HISPANIA LIGHTING, S.L. when you register as a customer or contract a service. In all other cases, the processing of your data will be based on the consents that you have given us and that we will keep as long as you do not request the deletion or opposition to the processing of your personal data.

10.- To whom is your data communicated?

The data will not be provided to third parties unless it is necessary to meet the request, request by you or legal justification, and once used it may be kept during the general term established for the prescription of personal actions in civil legislation.

When required by law, LED HISPANIA LIGHTING, S.L. may communicate your data to the competent bodies and security forces. Similarly, your data will be communicated to the entities in charge of managing the collection.

11.- For how long will we keep your data?

Personal data will be kept for the time necessary to provide the service or until you withdraw your consent. Once the contractual relationship has ended, the data will be kept for a maximum of 2 years as a security method and in anticipation of a possible restart of the business relationship. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Prosecutor’s Office or the competent Public Administrations during the limitation period of the actions. that could derive and, after this, we will proceed to its complete elimination.

12.- What are your rights?

You have the right to obtain confirmation on whether LED HISPANIA LIGHTING, S.L. We are treating personal data that concerns you, or not.

Similarly, as provided in the General Data Protection Regulation, you have the following rights:

Access your data

You have the right to access and know what personal data we are treating that concern you

Request the rectification or deletion of your data

In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are subject to treatment by LED HISPANIA LIGHTING, S.L. or even to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Request the limitation of the processing of your data
In certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided in the General Data Protection Regulation
To the portability of your data
In certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided us, in a structured format of common use and mechanical reading, and to transmit them to another data controller.
Oppose the processing of your data
In certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data, in which case, we would stop processing them unless, for legitimate reasons and in urgent need for the development of the activity, it is impossible.
Likewise, you have the right, at any time, to oppose the sending of advertising by electronic means, both your own and that of third parties, and to withdraw any of your consents, without affecting the prior treatment based on that consent.
You can exercise the rights described above, by written request addressed to LED HISPANIA LIGHTING, SL, at the postal address C / .FRAGUAS, 26 28923 ALCORCON (MADRID) or by sending an email to info@ledhispania.com indicating in both cases ” Privacy Policy”.
Finally, indicate that you can file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights. You can get in touch through their website: www.aepd.es.